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Frequently Asked Questions

Why should I hire a professional resume writer?

There are so many reasons to hire an experienced and knowledgeable resume writer.  Most individuals use very basic “cookie-cutter” resume templates that do not showcase their unique experience and qualifications and blend into all other applicants.  Also, many talented professionals struggle with the appropriate wording or branding of themselves.  Even many resume companies are simple “resume mills” that provide generic resumes created by inexperienced copy writers or editors.  With Resumes by Kayla, you are able to leverage the experience of an experienced human resources and recruiting professional that knows what formats, styles, layouts, verbiage, keywords, and phrases best sell you to a hiring manager.  Resumes by Kayla utilizes current resume best practices, and insures that your resume is contemporary, keyword optimized, and error free.  Simply put, Kayla has spent years on the other side of resumes and knows what resumes make it into the keep vs. trash piles.

How do I get started?

To get started, submit the Contact form or send me an email at This email address is being protected from spambots. You need JavaScript enabled to view it. .  Many of my services and popular packages are offered online, but I am always happy to consult with clients via email or telephone and offer customized quotes for multiple services or specialty projects.  If you are having a resume created, it is very helpful to send your current resume to provide basic information (if applicable).  If you have never had a resume, there is a brief questionnaire to collect the information needed for a new resume.

What is the turnaround time?

All orders are completed within 7 days of receiving payment.  Orders are processed in the order in which they are received, with most orders being completed between 2-5 days.  24 and 48 hour rush services are available for an additional fee.

How do I pay for your services?  Is it secure?

Resumes by Kayla currently utilized PayPal to process all payments.  PayPal is very user friendly, secure, and offers excellent buyer’s protection.  Clients with or without a PayPal account are able to checkout through PayPal.  All of your financial information is kept private and confidential by PayPal and is never released to Resumes by Kayla.

Are revisions included?  What about a satisfaction guarantee?

Up to 2 rounds of revisions are included within 7 days of receiving your resume order.  These revisions include: additions or subtraction of resume items, substitution of keywords, verbiage changes, and any typographical or date errors.  Revisions do not include presenting the resume in a secondary format or geared toward a second career path/position.  Client satisfaction is of paramount importance to Resumes by Kayla.  Please review the Testimonials and Recommendations pages to read more.  I have never had an unsatisfied client, and client’s very rarely request even minor revisions. 

What if I want to purchase multiple services/products?

You may certainly purchase multiple services and products.  Many popular items and packages are listed on the website under Resume Services and Career Services.  You may also email This email address is being protected from spambots. You need JavaScript enabled to view it. for a customized quote.  Discounts are given for multiple services purchased, and returning clients are also offered discounts.

What if I want to apply to more than one type of job?

Resumes by Kayla is here to help with any questions related to your career and job search.  Often times, clients are interested in two very distinct career paths.  Resumes by Kayla can create two distinct professionally written resumes to expressly target these multiple career paths for a discounted rate.  All resumes are individually customized and keyword optimized to target desired job(s).

Can I contact you with career questions?

Absolutely.  Resumes by Kayla loves to help clients with resume and career questions.  If you feel confident in your resume, but want a second professional opinion, resume review services are available.  If you have questions about interview prep, career search, resume posting, or other career related questions, please visit my Career Services page.  I am happy to schedule a telephone consultation with you to answer any career related questions you may have.

Can I visit you in person?

Resumes by Kayla provides exceptional services to clients all over the United States and abroad via email, phone, and instant message.  However, Kayla does travel extensively domestically and internationally, so there is the possibility of in-person career counseling dependent on schedule.  Residents of the Florida Space Coast are welcome to schedule an in-person consultation via the Contact Form.

 

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